Air Passenger Rights: the App
Purchase the App Air Passenger Rights 2012 in the App Store. Search for ‘Denied Boarding’ or ‘Sturgeon’, or click <<<here>>>.
- Your flight cancelled or delayed?
- Are you denied boarding?
- Is your luggage delayed, damaged or lost?
- Do you have reduced mobility?
This App for iPhone, iPad and iPod touch explains your Air Passenger Rights and helps you filing a complaint or a claim against the airline. It gives you the information you always wanted to have - but airlines were afraid to tell you.
Purchase the App Air Passenger Rights 2011 in the App Store. Search for ‘Denied Boarding’ or ‘Sturgeon’, or click here.
Denied boarding, cancellation, and delay
The App explains your Air Passenger Rights (regardless of your nationality or age) when
you are denied boarding, or your flight is cancelled or delayed, and
- within Europe*
- out of Europe*
- into Europe* with a European airline
In such cases you are often entitled to:
- care (refreshments, meals, hotel),
- a rerouting free of charge or a refund,
- free phone calls,
The App explains your Air Passenger Rights when
- your luggage is delayed,
- your luggage is damaged, or
- your luggage is lost.
It also advises you what you can(not) check in, what you can(not) carry in your hand luggage, how you can limit damage, and whom you can turn to for compensation if something went wrong with your luggage.
The App also explains what your Air Passenger Rights are at European airports and on European flights if you have reduced mobility.
APR 2011 also provides useful information
- if the airline has rebooked you;
- if the airline has changed your flight time;
- if you want to file a claim for compensation against the airline.
*Europe includes the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.